Techmatix / Lounge Share / Terms
Terms of use
1. About these terms
These terms apply to your use of the Lounge Share app and related services (together, "Lounge Share"). Lounge Share is provided by Techmatix GmbH, Chilenaustrasse 12, 8108 Dällikon, Switzerland ("we", "us"). By creating an account you accept these terms. Our privacy policy explains how we handle your data.
2. What Lounge Share does
Lounge Share does two things:
- Discovery: it shows airport lounges at your departure airport and how you might get in: with airline status, a lounge membership or a day pass.
- Sharing: a traveller whose airline status includes a lounge guest (the "host") can offer that guest place, and another traveller (the "guest") can take it.
Lounge Share is free. No money changes hands between users, and you must not ask for or accept payment, or anything else of value, for a guest place.
3. Your account
- You must be at least 18 years old.
- Give accurate information, and only add flights you're actually booked on.
- Only ask us to verify airline status that is genuinely yours and currently valid.
- Keep access to your account secure. You are responsible for what happens under it.
4. Lounge entry is up to the lounge
Lounge information comes from public sources such as airport, airline and lounge-network websites, and can change without notice. We check it carefully but can't guarantee it is complete or current.
Whether anyone gets in is always decided by the lounge and the airline, under their own rules: for example, guest allowances, which flights qualify, and how full the lounge is. A lounge may be full or turn people away. We have no control over this and can't guarantee entry to anyone.
5. Hosting and being a guest
- Hosts may offer only a guest place their own status actually includes for that flight, under the airline's and lounge's current rules.
- Guests must have a valid boarding pass for a flight that qualifies under those rules.
- Both sides meet at the lounge entrance at the agreed time, and arrive with enough time before their flights. If your plans change, cancel in the app as early as you can.
- Not turning up without cancelling may lead to a strike on your account. Repeated strikes can lead to suspension.
- Treat each other, and lounge and airline staff, with respect. Follow the lounge's rules once inside.
Each traveller remains responsible for their own travel: catching their flight, having the right documents, and following the rules of the airport, airline and lounge.
6. What you must not do
- Sell, rent or trade guest places, or use Lounge Share for any commercial purpose.
- Submit false, altered or someone else's status cards, boarding passes or details.
- Harass, threaten or discriminate against anyone, or use Lounge Share to contact people for anything other than meeting for a booking.
- Try to identify a host, or misuse information you see about another user.
- Disrupt, reverse-engineer or overload the service, or scrape its data.
7. Content you add
Reviews, crowd reports, lounge feedback and photos you add stay yours. You give us a free, worldwide, non-exclusive licence to use them to run Lounge Share and to describe lounges to other travellers, in anonymised or combined form, including in the anonymous statistics described in the privacy policy. Only add content you have the right to share. Don't add photos that show other people in a way that identifies them.
8. Suspension and ending your account
You can delete your account at any time in the app. We may suspend or close an account that breaks these terms, puts other users at risk, or is used fraudulently. If we do, we'll tell you why, unless the law or safety reasons prevent it.
9. Liability
Lounge Share is provided as it is. We aren't liable for being refused entry to a lounge, for the conduct of other users, lounges or airlines, or for missed flights or other travel disruption. As far as the law allows, our liability is excluded. This does not apply to damage we cause intentionally or through gross negligence, or where liability cannot legally be excluded. Nothing in these terms limits rights you have under mandatory consumer protection law.
10. Apps from the App Store and Google Play
If you downloaded Lounge Share from Apple's App Store or Google Play, these terms are between you and Techmatix GmbH, not Apple or Google. Apple and Google are not responsible for the app or its support. Their store terms also apply to your download. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them.
11. Changes
We may update these terms as Lounge Share develops. If a change is important, we'll tell you in the app before it takes effect. If you keep using Lounge Share after that, you accept the updated terms.
12. Law and courts
These terms are governed by Swiss law. The courts at the registered office of Techmatix GmbH have jurisdiction, unless mandatory law gives you the right to go to court where you live.
Contact
support@techmatix.ai · Techmatix GmbH, Chilenaustrasse 12, 8108 Dällikon, Switzerland